Privacy Policy

Privacy Policy
Effective Date: September 18, 2026
Last Updated: September 18, 2026
Welcome to TradersMeet (accessible via tradersmeet.com, hereinafter referred to as "the Platform," "we," "us," or "our"). We respect your privacy and are deeply committed to protecting the personal data you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register an account, utilize our B2B/B2C marketplace, or engage with our professional networking tools.
1. Information We Collect
We collect information that you provide directly to us, as well as data gathered automatically during your interactions with the Platform.
A. Personal Data You Provide Voluntarily
  • Account Information: Name, email address, password, phone number, and physical business address.
  • Profile Information: Company details, professional titles, trade interests, portfolio descriptions, and profile photos.
  • Marketplace & Listing Content: Information you include within classified advertisements, product descriptions, pricing, and communication sent through internal messaging channels.
  • Financial Data: Payment details or billing addresses if you subscribe to premium marketplace listings or specific platform services.
B. Data Collected Automatically
  • Log and Usage Data: IP addresses, browser types, operating systems, referring URLs, pages viewed, and exact time stamps of your visits.
  • Device Information: Device model, unique device identifiers, and mobile network configurations.
  • Location Data: Coarse geographical location based on IP address routing, or precise location data if explicitly authorized via device permissions to facilitate localized trading features.
2. How We Use Your Information
We process your personal data under legitimate legal bases to fulfill our services, including:
  • Facilitating Connections: Setting up your user account, enabling professional networking features, and displaying your classified listings to prospective buyers or partners.
  • Platform Optimization: Analyzing user habits to improve our site layout, e-commerce categorization, and technical infrastructure.
  • Customer Support: Responding to customer inquiries, resolving disputes between marketplace participants, and troubleshooting technical bugs.
  • Security & Verification: Monitoring for fraudulent activities, combating spam listings, and enforcing our Terms of Service to maintain a safe B2B environment.
  • Marketing Communications: Sending relevant updates, newsletters, or promotional material regarding platform improvements (you may opt out of these at any time).
3. How Your Information is Shared
TradersMeet does not sell your personal data. Your information is shared only under the following limited circumstances:
  • Public Visibility on the Platform: Any information you choose to include in public profile fields or public classified advertisements will be accessible to all internet users and indexable by search engines.
  • Third-Party Service Providers: We may share necessary data with trusted vendors who perform operational services on our behalf (e.g., payment processing, hosting providers, or database analytics tools).
  • Legal Compliance: We will disclose your data if legally compelled to do so by applicable regulatory bodies, court orders, or law enforcement agencies (e.g., fulfilling compliance under Indonesian PDP Law or international data protection mandates).
4. Data Security and International Storage
We implement industry-standard administrative, technical, and physical security protocols designed to prevent unauthorized access, alteration, or disclosure of your data.
Because TradersMeet serves a global professional network with regional focuses (including Southeast Asia, Europe, and the Americas), your data may be transferred to and stored on secure cloud servers located outside your home country. By registering an account, you consent to this cross-border transfer.
5. Cookies and Tracking Technologies
We utilize cookies, web beacons, and pixel tags to enhance your browsing experience, remember your login preferences, and track marketplace conversion metrics. You can choose to disable cookies through your personal browser configuration, though doing so may limit your access to certain automated features of the Platform.
6. Your Rights and Choices
Depending on your legal jurisdiction (such as regulations under GDPR, CCPA, or Indonesian Personal Data Protection regulations), you possess specific rights regarding your personal information:
  • Right to Access/Correct: The right to request copies of your personal data or demand the correction of inaccurate business details.
  • Right to Erasure (Deletion): The right to request the complete deletion of your account and associated records, subject to specific legal retention obligations.
  • Data Portability: The right to request that we transfer your collected data to another service provider.
To exercise any of these rights, please contact our data management team at the email listed below.
7. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this document periodically to stay informed about how we safeguard your information.
8. Contact Us
If you have any questions, compliance concerns, or optimization suggestions regarding this Privacy Policy, please reach out to us at:
TradersMeet Support Desk
Email: [email protected]
Registered Office Region: Kelapa Gading, North Jakarta, Indonesia