We take your privacy seriously. This document (“Privacy Policy”) describes what, why and how of Tradersmeet ("we" or "us") collect and use your personal data, how we protect it
By accessing our website, using any services provided by Tradersmeet, signing up for any products and services provided by Tradersmeet, submitting any information to us, or otherwise showing your agreement thereon, you will be deemed to have agreed and consented to the terms of this Privacy Policy.
We reserve the right to amend, alter, change or modify this Privacy Policy at any time and without prior notice. Any amendment, alteration, change or modification will be posted from time to time on our website.
1. Personal Data
1.1.In this Privacy Policy, “Personal Data” means data about individuals who are identified or can be identified separately or combined with other information either directly or indirectly through electronic or non-electronic systems.
2.Collection of Personal Data
We may collect your Personal Data in several different ways. Sometimes, we or our authorized representative may collect your Personal Data from other sources.
3. Information that we may collect directly from you:
3.1 Whenever you interact with Tradersmeet, you may be asked to provide us your Personal Data.
a) Some of our services require you to create an account. When creating your accounts, we may ask you to provide some information, such as your name, contact details, and newsletter preferences.
b) When you use our online services, we may receive content that you choose to upload, such as product reviews, comments, photos and forum posts, or details of your interests and preferences that you choose to tell us about.
c) When you participate in surveys and research, we may ask you for information, such as your email address and information about you.
3.2 If you provide us with any Personal Data relating to a third party (e.g., information of your spouse, children, parents, and/or employees), by submitting such Personal Data to us, you represent to us that you have obtained the required consent of the third party to provide us with their Personal Data.
3.3 Information that we may collect from other sources:
3.4 We may also collect your Personal Data from publicly available sources and third parties, including:
a) When you seek to make a purchase from us, we may carry out credit and financial checks to ensure payment is not made fraudulently and that you have a suitable credit rating.
b) If you purchase products or services from a Tradersmeet Centre or other retailer, we may receive certain information about your purchase from that retailer.
c) We may also receive information about you from other Tradersmeet group companies that you interact with. In particular, when you link your accounts for certain Tradersmeet group services.
d) When carrying out business to business sales calls, we may use business contact details that are publicly available.
e) When carrying out research and development, we may use information about you that are publicly available.
4. Information we may collect in relation to social networks
4.1 If you use any of our social network applications, pages or plugins or you use one of our products or services that allow interaction with social networks, we may receive information relating to your social network accounts. For instance:
a) If you log-in to one of our websites or services using your social network account, we may receive basic details from your social network profile. The basic details we receive may depend on your social network account privacy settings, however, they might include your social network ID, name, profile picture, gender and locale. We may also receive additional information from your profile if you give us permission to access it.
b) If you click on a 'like', '+1' or 'tweet' or similar button in one of our websites or services, we may record the fact that you have done so. In addition, the content that you are viewing may be posted to your social network profile or feed. We may receive information about further interactions with this posted content (for example, if your contacts click on a link in the posted content), which we may associate with the details that we store about you.
c) If you 'like', '+1' or similar one of our pages on a social network site, we may receive information about your social network profile, depending on your social network account privacy settings.
d) For more information and for details about how you can control access to your social network profile, you should view the privacy policy and other guidance available on your social network’s website.
5 Information we may collect when you use websites, products and services from Tradersmeet
5.1 Some of our websites, internet-enabled products and online services provide Tradersmeet with information about your use of them, including:
a) Details of the content that you view and interact with. For example, when you use our website, we may collect information about your visit, such as your browser software, which pages you view and which items you ‘clicked’ on or added to your shopping basket.
b) Service, product or server logs, which hold information about your use of our service, product or websites, such as your IP address, browser information (including HTTP user agent strings), HTTP client request information and the time and location of your activities, domain, device and application settings, errors and hardware activity.
c) Device information such as your device ID(s) and/or information about where your device is physically located. For example, when you are using a geo-location service or application and you have provided consent to your location being shared.
d) Interests and preferences that you specify during setup of the Internet enabled product or service.
e) Communications that you have with our customer service centres or other Tradersmeet personnel may be monitored and logged.
f) In general, this information is collected using digital identifiers such as a device number, browser cookie or your IP address. These identifiers are used to distinguish the information provided by your browser or device from that of another user’s browser or device,
g) We may associate the collected information with one or more of your accounts, if for instance you are logged into a service when the information is collected.
6 Cookies
6.1 We take appropriate and commercially reasonable technical, physical, and administrative measures to protect your Personal Data from misuse or accidental, unlawful or unauthorised destruction, loss, alteration, disclosure, acquisition or access in accordance with applicable laws. These processes and systems include:
a) Limiting access to the information and using identity and access management technologies to control access to systems on which information is processed and stored.
b) Putting in place physical, electronic and procedural safeguards in line with industry standards.
c) requiring all employees to complete training about information security.
d) monitoring and regularly reviewing our practise against our own policies and against industry best practice.
6.2 Cookies, web beacons and embedded scripts
6.2.1 In order to improve our services to you, we sometimes use automated tracking devices such as a “cookie”. A cookie is a small amount of data that our web server sends to your web browser when you visit certain parts of our website and the use of which is intended to assist our understanding of your interest in our website. We may use the cookies to personalise the content, recommendations, advertisements and communications delivered to you so that they are more relevant to you and your interests. For example, you may see an advertisement for a product that you have recently viewed on our website. Please note that the cookies do not personally identify users although they do identify a user’s browser. You can always choose to disable cookies from being stored on your computer by changing your browser settings. Disabling cookies however, may result in a limited experience of our functionality and services and in some cases may mean that we are unable to provide you with the services, or parts of the services, that you have requested. Some of our business partners whose content is incorporated into or linked to from the website may also use cookies. However, we have no access to or control over these cookies or websites.
6.2.2 A “web beacon” (also known as image tag, pixel tag, clear GIF or web bug) is a small piece of code used to collect advertising data, such as counting page views, promotion views or advertising responses. Web beacons or similar technologies may be used for various purposes, including, without limitation, to count visitors to our websites and to monitor how users navigate our websites.
6.2.3 An “embedded script” is programming code that is designed to collect information about your interactions with our websites, such as the links you click on. The code is temporarily downloaded onto your device from our server or a third-party service provider, is active only while you are connected our websites, and is deactivated or deleted thereafter.
6.3 Data subject rights
a) access your data;
b) have your data deleted or corrected where it is inaccurate;
c) object to your data being processed and to restrict processing;
d) withdraw consent to having your data processed;